Mercy Online - Mercy High School

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Mercy Online

Mercy Online Guide for Students

(Scroll down for the Mercy Online Guide for Parents and Guardians)

General information and helpful hints for success:

  1. Continue to get dressed every day and maintain a regular schedule; you will be engaging in Synchronous learning (teachers will be online with your class during the scheduled time). This may require you to be on live video conferencing in some classes.
  2. It is important that everyone gets regular exercise and spends at least some time outdoors. A regular routine is very important for your health and wellness. 
  3. The school day will begin and end as usual, with 8 a.m. to 3:10 p.m. schedule, with assigned color days remaining the same.
    • School attendance will be taken at 8:20 a.m. by verifying who is logged into PlusPortals during that time.
    • Check your messages to view daily announcements and join the community in morning prayer:
    • Classroom attendance will be taken and documented by each teacher for every class period.
    • Classes will be 45-50 minutes long, and you should expect homework or practice to prepare for the next class.
  4. Refer to your planner or the principal’s email sent the night before by 9 pm to check the assigned color of each day that school is operating online. You need to access classes online, and on time, as noted on by your schedule for that color day.


    • All classroom instructions will be communicated through PlusPortals and will direct to course material for that particular session.
    • To troubleshoot any technological issues, email help@mercyhighschool.com to receive assistance from our tech team. These emails are time and date stamped should you need to account for absence from class.
  5. Within reason, non-educational technology use should be limited.

Guides to applications teachers can use during online learning:

The applications that Mercy High School will use to facilitate instruction will begin with PlusPortals, but will also use Google Classrooms, Microsoft Teams, Zoom, and other resources to generate a learning environment.

  • You must know your user name and passwords for the following. If you cannot access any of these, please email help@mercyhighschool.com now, to request a password reset.
  • You will need to be able to see all of your coursework in PlusPortals. It is set at default for Upcoming Coursework to be visible. Below are the instructions to change this setting:
  • Teams is a part of your Office 365 Suite. You will find it in your waffle (see image) by logging into Office.com or directly as an application on your iPad or computer. Guide for using Teams.



All online teaching will be fully documented to ensure that each course offers the required hours of classroom instruction to earn each academic credit. The goal of Mercy High School’s online initiative is to continue the momentum of teaching and learning and to maintain our traditional calendar. 

When campus is closed and the School goes to online learning, there are several important elements for families to keep in mind.

General information and helpful hints for success:

  1. A regular routine is very important to each girl’s sense of security and control; therefore, students should maintain a regular schedule. Specifically:
    • Mercy Girls should get dressed every day;
    • Students should eat regular meals;
    • Within reason, non-educational technology use should be limited; and
    • It is important that everyone gets regular exercise and, if girls can, they should spend at least some time outdoors.
  2. Online as well as on campus, students are expected to uphold Mercy values and obey school rules as outlined in the Student/Parent Handbook. Violations of these school rules should be reported immediately to the dean of students memarion@mercyhighschool.com
  3. Online interactions must follow good digital citizenship. Online learning is a professional platform. As such, students must not post irrelevant material including photos, gifs, memes, or other such material. As in school, all students are expected to follow and respect classroom norms and teacher directions.
  4. If a student’s power or Internet connection is down, the parent or guardian will report this to the principal jblakeslee@mercyhighschool.com and/or call the Office of Academic and Student Affairs at 410-433-8880 ext. 236.
  5. If a student is ill and cannot complete the online work at home, the parent(s)/guardian(s) needs to call the school attendance line, just as on a regular day, at 410-433-8880 ext. 207; or the direct line 410-844-7500. That student will be recorded as absent for the day; she will need to work with her teachers to make up her work, just as she would for a regular absence.

Academic Procedures

  1. The school day will begin and end as usual, with an 8 a.m. to 3:10 p.m. schedule; assigned color days will remain the same.
    • You and your Mercy Girl will receive an alert from the Principal each evening at 9 p.m. This communication will be a brief outline of the following day. 
    • Teachers will post the instructions about class format for their classes on PlusPortals by 9 p.m. the night before.
    • Complete instructions for students, which include screenshots of important steps, are available above. Parents also have access to student instructions (location/link). 
    • School attendance will be taken between 8 and 8:05 a.m. by students’ logging into PlusPortals. Just as on a regular school day, students need to check into school on time or they will be recorded as late to school. 
    • Once logged in, students need to check daily announcements, which will include daily prayer. 
    • On PlusPortals, students can access her class sessions through the tab “Coursework.” 
    • Classroom attendance will be taken and documented by each teacher for every class period. 
    • Classes will be 45 – 50 minutes long, and students should expect homework or practice to prepare for the next class.
  2. To organize herself, each student should refer to her planner and check the assigned color of each day.  She should access her classes online, and on time, as noted on her schedule for that color day.
    • All classroom instructions will be communicated through PlusPortals and will direct girls to course material for that particular classroom session. 
    • To troubleshoot any technological issues, students can email help@mercyhighschool.com for assistance. These emails are time and date stamped if a student needs to account for absence from class. 
  3. The platforms that Mercy High School will use to teach and learn with begin with PlusPortals, but will also use Teams, Google Classrooms, Zoom, and other resources to generate a learning environment.
  4. Teachers will be available for questions via email from 7:45 am until 3:45 pm, just as on a regular school day.
  5. Most classes will be synchronous, meeting in real time according to the school schedule. Some may be asynchronous, and these will be clearly identified.

Student Support

As is true during the school day, students will have access to the advice and guidance of their advisers, counselors, and the learning specialist. Mercy Girls and their parents or guardians should feel free to contact members of Mercy’s support system just as would be true if we were on campus.

Advisers will check in with advisees at least once each week, via PlusPortals and/or email. 

Counselors: Ms. Mustillo (Counselor for the Classes of 2020 and 2022) and Dr. Wharton (Counselor for the Classes of 2021 and 2023) will be available for consultation and conversation, as they would in a typical school day. Mercy Girls and their parents or guardians should feel free to email our counselors to make arrangements to communicate remotely. 

College Counseling: Ms. Cummings is in the process of scheduling college planning meetings for individual juniors and their parents or guardians. For other college counseling questions, Mercy Girls and their families can contact Ms. Cummings via email. Seminar will be held when scheduled, primarily as a check-in, to facilitate a brain-break activity, to communicate information, and for juniors to continue with college planning. 

Learning Specialist: Girls who currently receive support services through the learning center should contact Ms. Carlson via email twice each week. She will set up support in Teams.